Staff Augmentation and Contract Resources
INTECH has very focused staff augmentation services. We excel in the industries where we focus with deep domain knowledge and technical expertise. We invest our time and energy in knowing more about the company, working environments, team environments and work with the companies as a staffing partner rather than a just another staffing service provider.
Intech has developed a solid infrastructure to support the staff evaluation and candidate selection process. Our strategy is methodical and structured. It ensures that our clients consistently receive the most qualified consultants available in the marketplace, resulting in our goal of 100 percent client satisfaction. Following is an outline of our recruitment process.
Candidate Recruiting Process
Intech's primary source of candidates are referrals from Intech's associates, current consultants, former consultants, and colleagues in the IT industry. Each Intech staff employee has a minimum of 15 years experience in either IT recruiting or IT consulting, resulting in a rich candidate referral network.
Intech also draws a sizable number of applicants through aggressive newspaper and Internet advertising. Jobs are automatically and instantly posted to multiple high-profile Internet Web sites, while weekly ads are placed and frequently updated in major newspapers on both the east coast and west coast.
Automated Matching of Candidates to Requirements/Intech's Harvesting of Resources
In-coming candidates ( direct referrals and responses to newspaper and Internet advertising) are analyzed, managed and electronically distributed to the appropriate recruiter on a rolling basis. Intech subscribes to about a dozen of the most popular job posting web sites in the market place. Instead of having our recruiters get on the web and manually search for candidates to qualify for our job openings, we have developed a web spider. This spider is an automated harvesting program, which is continuously logged into prominent job web sites and is downloading any resume that gets posted on the Web that could be a match to our requirements. We pay for and subscribe to all the Web sites we harvest. The skills and years of experience of each applicant are electronically obtained utilizing an in-house developed robotic (artificial intelligence) software system. The moment a resume gets posted on the Web, if it is at all suited for us, the recruiters are instantly alerted and can initiate the qualifying process immediately.
Resource Database
Information obtained through our screening process is stored in our state-of-the-art database. This sophisticated tool enables our recruiting staff to instantly retrieve potential candidates based on a very specific set of technical and professional criteria. Our system allows for the integration of a combination of a number of factors. For example, a recruiter can do a search for candidates who are available for work in Georgia, with a specific salary, who have received a 90 percent or higher technical test score in JAVA, and have a college degree.
In addition to skill, geography, and type of applications (i.e. Risk Management, Global Banking, Telecommunications, Brokerage), our system allows for the categorization of companies worked for (i.e. Citibank, Verizon). Currently, our database holds over one million résumé's and we receive over 1,000 résumé's per day. We have the capability of announcing our job openings to a focused group of individuals through a sophisticated and integrated email process.
Testing Process
Prior to being considered for employment, all potential candidates undergo a battery of tests developed by Intech Technical Managers. These tests are continuously updated as technologies evolve and as new skills are introduced into the marketplace. Each applicant is rigorously tested in the software areas required for the position. This ensures maximum aptitude and proficiency. For areas that our tests do not cover or upon client request, we also utilize TechChek. Tests are normally conducted in our office; however, when time or distance is an issue, the tests are conducted over the telephone or via the Internet, where electronic versions of our tests enable us to administer our tests remotely, in a Pop-Quiz fashion to ensure that the person answering the questions is indeed the candidate. The candidate is asked anywhere from ten to fifteen questions, selected randomly from a pool of approximately one hundred and twenty-five questions per test. All test questions are in a short-answer format and complete answers are required, some involving programming sequences. We do not use multiple choice questions. Test results are stored in our Candidate Tracking System and scoring is weighted based on the difficulty of each question. The difficulty level is determined by the percentage of the number of times each question was answered correctly by previous test takers. Currently, all our technical candidates undergo Intech's technical testing before being presented to a client. Our tests have shown to be more effective and technically astute than any commercially available tests that we have seen, as per both our clients and our candidates. Technical testing at Intech is a very mature process and an integral part of our recruiting program. The fast turn-around time required by our client base and our focus on quality compelled us to make the effort and investment involved in developing our in-house tests. These tests are the proprietary property of Intech and we have obtained the copyright to these tests. They constitute over sixty of the hottest skills utilized by Fortune 500 companies.
Reference & Education Checks
Candidate salary is negotiated and availability is established prior to the client interview.
The resume review, personal interview, technical testing and reference check are performed prior to presenting the candidate to the client. Education verification and Employment history validation are performed during the client interview and assessment process.
Background Checks: (as required per Intech client)
- References
- Employment
- Education
- Criminal Background Check
- Driving Record
- Social Security Number Verification
- Citizenship/Immigration Paperwork
Employee Retentions Programs
Intech offers a full range of employee and medical benefits, for all regular, fulltime employees. Even the hourly based employees are offered the company medical benefits by paying the premiums at the attractive, low company rates. Salary reviews are conducted at regular intervals. Intech also offers a selection of skills-training and tuition reimbursement programs, for all regular, fulltime employees. Intech encourages and recommends various certification programs to keep the career path growing. After an year, a consultant has been on billing with a particular client, Intech is flexible to increasing the consultant's pay rate. This is usually based on merit and/or the request of the client. Intech also maintains a consistent level of communication with the consultant and the client to avert miscommunications and truncated assignments. This proved to be maintaining good job satisfaction level.
Monitoring Consultant/Task Performance
Periodically, management reviews each consultant's/task performance. The client's evaluation of our performance plays a major role in the review. Several factors are taken into consideration in this evaluation, including, but not limited to:
- Overall technical performance
- Ability to follow instructions
- Cooperation with fellow employees
- Maintenance of good customer relations
Once a Task Order is received, we maintain an open relationship with the client staff to ensure job success. Client managers are regularly contacted for feedback, and the Intech outside account manager visits the work site at the client's discretion. Evaluation, selection, follow-through… quality control never stops.
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Testimonials : |
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| "We are very happy to have INTECH take care of our outsourcing needs and their solutions and deliverables resulted in NO bugs/issues in our high standard quality check, which is very surprising. We look forward to INTECH’s help again in the future.” |
- Cecil Murray, VP,
Certegy E-banking Solutions |
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